Refund Policy

Leap Payments offers a 30 day Money Back Guarantee on every product we offer. Please contact customer service at (800) 993-6300 to obtain an RMA (Return Merchandise Authorization) number within 30 days of purchase date if you need to return an item.


Please contact our Customer Support at (800) 993-6300 for help in determining whether the item appears defective. If it is, Support will provide instructions for returning the item.  Shipping costs to us are paid by the customer; all costs to ship back to the customer are paid by us.  All products (unless specifically stated otherwise), carry an implied, industry ­standard 1 year warranty against defects due to manufacturing or failure. The warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.

Return Merchandise with RMA Number to:

Leap Payments (RMA number)
5115 Clareton Drive, Suite 150
Agoura Hills, CA 91301

We will confirm receipt of the returned item by email and issue a credit to your credit card.