Leap Payments http://www.leappayments.com Simply better credit card processing for your business. Fri, 27 Jan 2012 18:30:02 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Mueller Implement and Rental http://www.leappayments.com/testimonials/mueller-implement-and-rental/ http://www.leappayments.com/testimonials/mueller-implement-and-rental/#comments Fri, 27 Jan 2012 18:28:09 +0000 admin http://www.leappayments.com/?p=2335 During a conversation discussing credit card processing fees with my brother-in-law, who has a small Sporting Goods store, he raved about Leap Payments. He was impressed with Leap Payments because they took the time to make sure that he understood his statements answered any questions he had.

At the same time, our former processor charged us an annual fee (which was not in the original quote) and a fee for failure to complete PCI compliance even though I did everything that they asked. Needless to say I was not happy and the other processor’s customer service was unwillingly to work with us. So I picked up the phone and dialed Leap. What a difference to talk to someone who seemed to be generally concerned and had our best interests in mind.

As a final insult our former provider had password protected on our terminals and were unwillingly to unlock them so we could switch providers. Leap Payments stepped in and swapped out our terminals so we could get up and going.

We are very happy to have next day funding (which was promised by our former provider but never happened). And now if I ever have a question or concern, Leap Payments is there to help.

Would I recommend Leap Payments? The answer is YES!
Thank you for providing the personal touch.

- Cathy Palan Mueller Implement, Inc.…

]]> During a conversation discussing credit card processing fees with my brother-in-law, who has a small Sporting Goods store, he raved about Leap Payments. He was impressed with Leap Payments because they took the time to make sure that he understood his statements answered any questions he had.

At the same time, our former processor charged us an annual fee (which was not in the original quote) and a fee for failure to complete PCI compliance even though I did everything that they asked. Needless to say I was not happy and the other processor’s customer service was unwillingly to work with us. So I picked up the phone and dialed Leap. What a difference to talk to someone who seemed to be generally concerned and had our best interests in mind.

As a final insult our former provider had password protected on our terminals and were unwillingly to unlock them so we could switch providers. Leap Payments stepped in and swapped out our terminals so we could get up and going.

We are very happy to have next day funding (which was promised by our former provider but never happened). And now if I ever have a question or concern, Leap Payments is there to help.

Would I recommend Leap Payments? The answer is YES!
Thank you for providing the personal touch.

- Cathy Palan Mueller Implement, Inc.

]]> http://www.leappayments.com/testimonials/mueller-implement-and-rental/feed/ 0 Thanks to the 99%, and Boomerang clients http://www.leappayments.com/blog/thanks-to-the-99-and-boomerang-clients/ http://www.leappayments.com/blog/thanks-to-the-99-and-boomerang-clients/#comments Mon, 02 Jan 2012 22:16:49 +0000 admin http://www.leappayments.com/?p=2266 We’d like to say THANK YOU to our clients for helping us achieve our goals in 2011 and for our unprecedented 99% retention rate. With an industry average 20-30% annual attrition rate, Leap Payments continues to prove that providing ultimate transparency to your bankcard processing along with truly personal service results in happier clients who remain clients year over year. The Occupy movements across the country highlighted that the 1% gained a very bad reputation last year. Our 1% here at Leap Payments who had to close their accounts due to hard times shows that sometimes there’s nothing we can do when a business closes. So retaining 99% of our client’s year over year and growing our base more than 250% shows that our commitment to providing honest credit card processing and serving our clients is unmatched, and word is getting out. And of course, we’ll be here when our 1% re-surfaces with their next great venture.

We also saw a few “boomerang” clients in 2011. These are clients that fall prey to a slick sales pitch from a competitor and switch processors hastily, only to realize that the competitor’s sales rep was not providing them accurate information. Some sales reps will say absolutely anything to close a deal, then when their promises don’t materialize and getting help from the other processor becomes impossible, the client boomerangs back to Leap. We typically ask these clients for a testimonial, but the response is typically that they simply fell for a sales pitch that they really wanted to believe, but realized quickly that they had instead made an embarrassing mistake.

We get it and we’re here to help, so if you ever have a question, call your Leap Payments rep, we’re always available to help. If you’re a Leap client, thanks for being part of our 99%. If you’re considering becoming a client please talk to any of our existing clients and they’ll tell you why it’s time to make the Leap!…

]]> We’d like to say THANK YOU to our clients for helping us achieve our goals in 2011 and for our unprecedented 99% retention rate. With an industry average 20-30% annual attrition rate, Leap Payments continues to prove that providing ultimate transparency to your bankcard processing along with truly personal service results in happier clients who remain clients year over year. The Occupy movements across the country highlighted that the 1% gained a very bad reputation last year. Our 1% here at Leap Payments who had to close their accounts due to hard times shows that sometimes there’s nothing we can do when a business closes. So retaining 99% of our client’s year over year and growing our base more than 250% shows that our commitment to providing honest credit card processing and serving our clients is unmatched, and word is getting out. And of course, we’ll be here when our 1% re-surfaces with their next great venture.

We also saw a few “boomerang” clients in 2011. These are clients that fall prey to a slick sales pitch from a competitor and switch processors hastily, only to realize that the competitor’s sales rep was not providing them accurate information. Some sales reps will say absolutely anything to close a deal, then when their promises don’t materialize and getting help from the other processor becomes impossible, the client boomerangs back to Leap. We typically ask these clients for a testimonial, but the response is typically that they simply fell for a sales pitch that they really wanted to believe, but realized quickly that they had instead made an embarrassing mistake.

We get it and we’re here to help, so if you ever have a question, call your Leap Payments rep, we’re always available to help. If you’re a Leap client, thanks for being part of our 99%. If you’re considering becoming a client please talk to any of our existing clients and they’ll tell you why it’s time to make the Leap!

]]> http://www.leappayments.com/blog/thanks-to-the-99-and-boomerang-clients/feed/ 0 Direct Credit Card Processor, Fact or Shameful Pitch? http://www.leappayments.com/blog/direct-credit-card-processor-fact-or-shameful-sales-pitch/ http://www.leappayments.com/blog/direct-credit-card-processor-fact-or-shameful-sales-pitch/#comments Tue, 01 Nov 2011 15:00:28 +0000 admin http://www.leappayments.com/?p=2005 Many credit card processors claim that they are direct credit card processors or offer wholesale credit card processing rates. This sounds attractive to “cut out” the middleman, but is this real or simply a sales pitch? The truth is that in practice unless the business name of the company you’re dealing with is Visa or MasterCard, then they are not truly direct. In fact Visa and MasterCard will not open a credit card processing account for an individual business as they only service banks. So you need to work with a credit card processor who will service your account, provide you with statements and take care of your business since it’s impossible to be truly direct. There’s a list of these offices that are directly registered with Visa and MasterCard and as we’ve discussed in previous blogs Visa publishes this list on their website. You’ll find Leap Payments on the list, as we’re as direct as possible so we enjoy the lowest costs without the middlemen.


So who can offer “wholesale” rates for your small business credit card processing? While anyone can make this claim, it doesn’t hold any meaning with today’s financial systems. If you hear this pitch just ask the sales rep what a direct credit card processor really means, probe for their parent company’s name and verify that they are directly registered with Visa. Then check their Better Business Bureau rating and you’ll quickly learn that you don’t want to the next victim of an outrageous sales pitch. …

]]> Many credit card processors claim that they are direct credit card processors or offer wholesale credit card processing rates. This sounds attractive to “cut out” the middleman, but is this real or simply a sales pitch? The truth is that in practice unless the business name of the company you’re dealing with is Visa or MasterCard, then they are not truly direct. In fact Visa and MasterCard will not open a credit card processing account for an individual business as they only service banks. So you need to work with a credit card processor who will service your account, provide you with statements and take care of your business since it’s impossible to be truly direct. There’s a list of these offices that are directly registered with Visa and MasterCard and as we’ve discussed in previous blogs Visa publishes this list on their website. You’ll find Leap Payments on the list, as we’re as direct as possible so we enjoy the lowest costs without the middlemen.


So who can offer “wholesale” rates for your small business credit card processing? While anyone can make this claim, it doesn’t hold any meaning with today’s financial systems. If you hear this pitch just ask the sales rep what a direct credit card processor really means, probe for their parent company’s name and verify that they are directly registered with Visa. Then check their Better Business Bureau rating and you’ll quickly learn that you don’t want to the next victim of an outrageous sales pitch.

]]> http://www.leappayments.com/blog/direct-credit-card-processor-fact-or-shameful-sales-pitch/feed/ 0 It’s Official Debit Card Processing Costs Slashed 95% http://www.leappayments.com/blog/it%e2%80%99s-official-debit-card-processing-costs-slashed-95/ http://www.leappayments.com/blog/it%e2%80%99s-official-debit-card-processing-costs-slashed-95/#comments Tue, 04 Oct 2011 16:24:05 +0000 admin http://www.leappayments.com/?p=1992 Thanks to the Durbin Amendment to the Financial Services Reform Law the cost to process debit cards has been slashed from 0.95% to 0.05%. Most businesses will never see these cost savings because their processor charges them fixed or flat rates for their transactions. We estimate that over 98% of businesses currently have a fixed, flat or tiered rate pricing structure with their processor, so their processors will be having a big party this month at your expense. That’s because as of October 1 the new debit card rate cap went into effect, so if you’re business has a rate of 1.59% for debit cards, your processor’s revenue just jumped from 0.64% (which is 1.59% – 0.95%) to a whopping 1.54% (1.59% – 0.05%). That’s almost a 2.5x increase in your processor’s revenue.

What do you the small business owner get out of this deal? Nothing. That’s unless you’re with a processor like Leap Payments who offers cost plus pricing.

With Leap Payments the cost caps established by the Durbin Amendment and enforced by the Federal Reserve are automatically passed along to our clients, so our clients enjoy the full benefit of these reductions. While the objective of the amendment was to reduce businesses’ costs to accept credit cards, this has actually backfired as only the largest businesses (and Leap Payments clients) enjoy cost plus or interchange plus pricing. This is a significant flaw in the regulation because Congress simply doesn’t understand how typical businesses pay for their credit card processing, so the processors are reaping all the benefits at the expense of the banks and now the consumers (see below). In fact, only 2% of business owners will see this benefit, but if you stand up and make a switch you can be part of this group.

Background – Why Bank of America Just Introduced Debit Card Fees
A majority of the revenue from debit card transactions actually gets paid to the bank that issued the card. So by regulating and slashing the debit card processing rates directly impacts the bank’s revenue. That’s why Bank of America has announced that they will now be charging $5 per month to consumers to use their debit cards. When the Durbin Amendment was originally proposed the banks informed Congress that they would have to raise debit card fees to offset their losses from a federally imposed rate cap, so now Bank of America is simply fulfilling their promise. Senator Durbin is predictably unhappy with this backlash and has made public statements that consumers should choose another bank, but we expect other banks to introduce similar debit card costs to consumers.

One insider compared this to Congress telling McDonalds that they could only charge $0.10 for a soda, so of course McDonalds will have to raise the costs for a burger to offset their losses.

The Bottom Line
While Leap Payments competitors are preparing for a big party this month, we’re hard at work reducing your costs so your business can succeed. Our philosophy is simple, we share our industry knowledge to empower your business success. Leap Payments has grown over 250% since last year, so business owners are clearly fed up with the tactics of our competitors and the word is getting out that there’s a simply better way to process credit cards for your business. Honestly better credit card processing, only from Leap Payments.…

]]> Thanks to the Durbin Amendment to the Financial Services Reform Law the cost to process debit cards has been slashed from 0.95% to 0.05%. Most businesses will never see these cost savings because their processor charges them fixed or flat rates for their transactions. We estimate that over 98% of businesses currently have a fixed, flat or tiered rate pricing structure with their processor, so their processors will be having a big party this month at your expense. That’s because as of October 1 the new debit card rate cap went into effect, so if you’re business has a rate of 1.59% for debit cards, your processor’s revenue just jumped from 0.64% (which is 1.59% – 0.95%) to a whopping 1.54% (1.59% – 0.05%). That’s almost a 2.5x increase in your processor’s revenue.

What do you the small business owner get out of this deal? Nothing. That’s unless you’re with a processor like Leap Payments who offers cost plus pricing.

With Leap Payments the cost caps established by the Durbin Amendment and enforced by the Federal Reserve are automatically passed along to our clients, so our clients enjoy the full benefit of these reductions. While the objective of the amendment was to reduce businesses’ costs to accept credit cards, this has actually backfired as only the largest businesses (and Leap Payments clients) enjoy cost plus or interchange plus pricing. This is a significant flaw in the regulation because Congress simply doesn’t understand how typical businesses pay for their credit card processing, so the processors are reaping all the benefits at the expense of the banks and now the consumers (see below). In fact, only 2% of business owners will see this benefit, but if you stand up and make a switch you can be part of this group.

Background – Why Bank of America Just Introduced Debit Card Fees
A majority of the revenue from debit card transactions actually gets paid to the bank that issued the card. So by regulating and slashing the debit card processing rates directly impacts the bank’s revenue. That’s why Bank of America has announced that they will now be charging $5 per month to consumers to use their debit cards. When the Durbin Amendment was originally proposed the banks informed Congress that they would have to raise debit card fees to offset their losses from a federally imposed rate cap, so now Bank of America is simply fulfilling their promise. Senator Durbin is predictably unhappy with this backlash and has made public statements that consumers should choose another bank, but we expect other banks to introduce similar debit card costs to consumers.

One insider compared this to Congress telling McDonalds that they could only charge $0.10 for a soda, so of course McDonalds will have to raise the costs for a burger to offset their losses.

The Bottom Line
While Leap Payments competitors are preparing for a big party this month, we’re hard at work reducing your costs so your business can succeed. Our philosophy is simple, we share our industry knowledge to empower your business success. Leap Payments has grown over 250% since last year, so business owners are clearly fed up with the tactics of our competitors and the word is getting out that there’s a simply better way to process credit cards for your business. Honestly better credit card processing, only from Leap Payments.

]]> http://www.leappayments.com/blog/it%e2%80%99s-official-debit-card-processing-costs-slashed-95/feed/ 0 Will you benefit from debit card cost reductions? http://www.leappayments.com/blog/will-you-benefit-from-debit-card-cost-reductions/ http://www.leappayments.com/blog/will-you-benefit-from-debit-card-cost-reductions/#comments Mon, 12 Sep 2011 16:02:38 +0000 admin http://www.leappayments.com/?p=1987 The short answer is … Yes, if you’re a Leap Payment’s client your costs are about to decline dramatically for debit card transactions starting October 1. If you’re not a Leap Payments client your costs will likely stay the same, but your processor’s revenue will be increasing dramatically. We believe that our clients deserve to receive 100% of all cost reductions without even asking.

First, some quick background for first time readers: The Federal reserve board now regulates the costs that Visa and MasterCard as well as the debit networks can charge for debit card (check card) transactions. On October 1, the Fed has set maximum costs to 0.05% and $0.21 per debit transaction. To see more details here’s a quick link to the Fed’s website
But the story does not end there. Your credit card processor has the ability to either pass along these cost reductions to their clients, or continue to charge their clients the same fees and keep the savings for themselves.

We have credible information from the major processors that they are not reducing their client’s debit card rates, so even though their costs are reducing they are trying to hide this fact from their clients, so they can keep the money for themselves. We also hear that for new accounts some processors are offering a lower bundled cost for qualified credit and debit cards, but not passing along the full benefit of the new lower debit card costs onto you the business owner.

Why is Leap Payments different? We offer true interchange plus pricing, which means when the interchange costs drop, our client’s cost drop as well. 100% of cost savings are automatically and immediately passed along to our clients. Other processors do not share our philosophy or ethics and might pass along some of the savings, or worse keep all the cost reductions to themselves.

Starting October 1 debit card cost savings are significant! The cost will reduce from 0.95% to 0.05%, so for a business processing $10,000 per month in debit cards, you’ll immediately save $90 per month or $1,080 per year if you’re a Leap Payments client. Only if you have a true interchange pass through account will you experience the full savings automatically.

We appreciate your business and will continue to deliver the lowest cost accounts available with our knock your socks off service. …

]]> The short answer is … Yes, if you’re a Leap Payment’s client your costs are about to decline dramatically for debit card transactions starting October 1. If you’re not a Leap Payments client your costs will likely stay the same, but your processor’s revenue will be increasing dramatically. We believe that our clients deserve to receive 100% of all cost reductions without even asking.

First, some quick background for first time readers: The Federal reserve board now regulates the costs that Visa and MasterCard as well as the debit networks can charge for debit card (check card) transactions. On October 1, the Fed has set maximum costs to 0.05% and $0.21 per debit transaction. To see more details here’s a quick link to the Fed’s website
But the story does not end there. Your credit card processor has the ability to either pass along these cost reductions to their clients, or continue to charge their clients the same fees and keep the savings for themselves.

We have credible information from the major processors that they are not reducing their client’s debit card rates, so even though their costs are reducing they are trying to hide this fact from their clients, so they can keep the money for themselves. We also hear that for new accounts some processors are offering a lower bundled cost for qualified credit and debit cards, but not passing along the full benefit of the new lower debit card costs onto you the business owner.

Why is Leap Payments different? We offer true interchange plus pricing, which means when the interchange costs drop, our client’s cost drop as well. 100% of cost savings are automatically and immediately passed along to our clients. Other processors do not share our philosophy or ethics and might pass along some of the savings, or worse keep all the cost reductions to themselves.

Starting October 1 debit card cost savings are significant! The cost will reduce from 0.95% to 0.05%, so for a business processing $10,000 per month in debit cards, you’ll immediately save $90 per month or $1,080 per year if you’re a Leap Payments client. Only if you have a true interchange pass through account will you experience the full savings automatically.

We appreciate your business and will continue to deliver the lowest cost accounts available with our knock your socks off service.

]]> http://www.leappayments.com/blog/will-you-benefit-from-debit-card-cost-reductions/feed/ 0 Spanish Valley Vineyards http://www.leappayments.com/testimonials/spanish-valley-vineyards/ http://www.leappayments.com/testimonials/spanish-valley-vineyards/#comments Mon, 22 Aug 2011 17:22:17 +0000 admin http://www.leappayments.com/?p=1983 “As the owner of Spanish Valley Vineyards, a small family owned and operated farm winery, I’m used to being treated as unimportant by the big businesses that I deal with, but my Leap Payments Rep has proven that being a small customer doesn’t mean I’m insignificant. He’s a man of his word and is willing to go the distance to make things right, always there when I need him. Thanks Leap Payments!”

- Stacy Dezelsky, owner Spanish Valley Vineyards…

]]> “As the owner of Spanish Valley Vineyards, a small family owned and operated farm winery, I’m used to being treated as unimportant by the big businesses that I deal with, but my Leap Payments Rep has proven that being a small customer doesn’t mean I’m insignificant. He’s a man of his word and is willing to go the distance to make things right, always there when I need him. Thanks Leap Payments!”

- Stacy Dezelsky, owner Spanish Valley Vineyards

]]> http://www.leappayments.com/testimonials/spanish-valley-vineyards/feed/ 0 Ecological Society of America http://www.leappayments.com/testimonials/ecological-society-of-america/ http://www.leappayments.com/testimonials/ecological-society-of-america/#comments Wed, 10 Aug 2011 17:50:28 +0000 admin http://www.leappayments.com/?p=1972
“Switching to Leap payments was extremely easy. The customer service is fantastic – better than any I have ever experienced by far. And the cost savings are real.”
 
- Elizabeth Biggs Ecological Society of America …

]]>
“Switching to Leap payments was extremely easy. The customer service is fantastic – better than any I have ever experienced by far. And the cost savings are real.”
 
- Elizabeth Biggs Ecological Society of America

]]> http://www.leappayments.com/testimonials/ecological-society-of-america/feed/ 0 Helpful Resources to Evaluate a Credit Card Processor http://www.leappayments.com/blog/helpful-resources-to-evaluate-a-credit-card-processor/ http://www.leappayments.com/blog/helpful-resources-to-evaluate-a-credit-card-processor/#comments Mon, 08 Aug 2011 17:28:37 +0000 admin http://www.leappayments.com/?p=1952 In a world of rampant identity theft and deceptive shell companies, how do you know you’re dealing with an honest, licensed and trustworthy credit card processing company?

Here are some resources you can use to verify the legitimacy and business practices of a credit card processor:

  1. Visa maintains a list of all registered sales offices on their website. Make sure that your processor is listed and registered with Visa to sell their products, you’ll find Leap Payments on page 7 of this list.

  2. Verify the credit card processor with the Better Business Bureau – Leap Payments is a BBB accredited organization with an “A” rating and zero complaints.

  3. Make sure the company indicates somewhere on their website the name of their sponsor bank, every credit card processor needs a sponsor bank – for example Leap Payments uses US Bank and Elavon as seen on the footer of our homepage.

  4. Search negative reporting websites such as Ripoff Report and Complaints Board to see if the credit card processing company has any complaints. These sites host volumes of negative reports about credit card processing companies who don’t treat their clients well.

  5. Verify the testimonials and client reviews. Many processors have fake client testimonials on their website that frankly they wrote themselves. By comparison Leap Payments proudly posts real client comments to our testimonial page, with links to the client’s website and the reviewer’s name. Feel free to contact any or all of our testimonials.

Our best advice – Be careful. The founders of Leap Payments were fed up with deceptive sales tactics and unfair pricing policies of our competitors so we set out to create a simply better credit card processing company. We treat every client with the respect and honesty that you deserve and help you understand how to reduce your fees. We continually hear horror stories from our new clients who share their experiences from their former processor and these are the ones that you can see on the BBB, Ripoff Report and Complaints Board sites. There are simply too many credit card processing sales reps working for other companies who are either intentionally deceptive or uneducated about how credit card processing works. Leap Payments is different.

Find a trustworthy partner for your business using the resources provided above. We hope in the end that you too choose Leap Payments because we know that your business deserves to work with experts with the highest reputation. …

]]> In a world of rampant identity theft and deceptive shell companies, how do you know you’re dealing with an honest, licensed and trustworthy credit card processing company?

Here are some resources you can use to verify the legitimacy and business practices of a credit card processor:

  1. Visa maintains a list of all registered sales offices on their website. Make sure that your processor is listed and registered with Visa to sell their products, you’ll find Leap Payments on page 7 of this list.

  2. Verify the credit card processor with the Better Business Bureau – Leap Payments is a BBB accredited organization with an “A” rating and zero complaints.

  3. Make sure the company indicates somewhere on their website the name of their sponsor bank, every credit card processor needs a sponsor bank – for example Leap Payments uses US Bank and Elavon as seen on the footer of our homepage.

  4. Search negative reporting websites such as Ripoff Report and Complaints Board to see if the credit card processing company has any complaints. These sites host volumes of negative reports about credit card processing companies who don’t treat their clients well.

  5. Verify the testimonials and client reviews. Many processors have fake client testimonials on their website that frankly they wrote themselves. By comparison Leap Payments proudly posts real client comments to our testimonial page, with links to the client’s website and the reviewer’s name. Feel free to contact any or all of our testimonials.

Our best advice – Be careful. The founders of Leap Payments were fed up with deceptive sales tactics and unfair pricing policies of our competitors so we set out to create a simply better credit card processing company. We treat every client with the respect and honesty that you deserve and help you understand how to reduce your fees. We continually hear horror stories from our new clients who share their experiences from their former processor and these are the ones that you can see on the BBB, Ripoff Report and Complaints Board sites. There are simply too many credit card processing sales reps working for other companies who are either intentionally deceptive or uneducated about how credit card processing works. Leap Payments is different.

Find a trustworthy partner for your business using the resources provided above. We hope in the end that you too choose Leap Payments because we know that your business deserves to work with experts with the highest reputation.

]]> http://www.leappayments.com/blog/helpful-resources-to-evaluate-a-credit-card-processor/feed/ 0 Trium Wines http://www.leappayments.com/testimonials/trium-wines/ http://www.leappayments.com/testimonials/trium-wines/#comments Tue, 26 Jul 2011 23:51:38 +0000 admin http://www.leappayments.com/?p=1944 “We are on our third credit card processor and Leap is like a breath of fresh air! I recently received an email that said we were non PCI compliant and gave my Leap rep a call to see what was amiss. I got a voice mail box and thought here we go again, but since I was traveling I decided to call back rather than leave a message. My rep called me back “since he noticed that I had called”! Half an hour later he sent me an email that he had taken care of the problem and that I would get a refund for the non-compliance fee. This kind of service makes me confident that we made the right choice when we switched to Leap!”

- Kurt Lotspeich Trium Wines…

]]> “We are on our third credit card processor and Leap is like a breath of fresh air! I recently received an email that said we were non PCI compliant and gave my Leap rep a call to see what was amiss. I got a voice mail box and thought here we go again, but since I was traveling I decided to call back rather than leave a message. My rep called me back “since he noticed that I had called”! Half an hour later he sent me an email that he had taken care of the problem and that I would get a refund for the non-compliance fee. This kind of service makes me confident that we made the right choice when we switched to Leap!”

- Kurt Lotspeich Trium Wines

]]> http://www.leappayments.com/testimonials/trium-wines/feed/ 0 Native Vines http://www.leappayments.com/testimonials/native-vines/ http://www.leappayments.com/testimonials/native-vines/#comments Thu, 21 Jul 2011 22:54:53 +0000 admin http://www.leappayments.com/?p=1926 Native Vines Windery
“Credit Card sales amount to about 60% of my business, so my card processor is very important to me. I was on my third provider when Leap Payments was referred to me by another small business owner, who had nothing but good things to say about the service, prices and ease of use. The other companies I have used in the past have had numerous hidden costs and I could never completely figure out what they were charging me.

My statement with Leap Payments is so easy to read and understand and the service is impeccable. Someone actually answers the phone when you call and my rep. has gone above and beyond to make the transition flawless. Finally, a company that’s more concerned with me as a customer than exploiting my need for their service. I have referred them to all my friends and customers who do business taking credit cards. I am so pleased and have added other features to expand our credit card business. Thank you Leap Payments!!!”

- Darlene Gabbard, owner Native Vines Winery…

]]> Native Vines Windery
“Credit Card sales amount to about 60% of my business, so my card processor is very important to me. I was on my third provider when Leap Payments was referred to me by another small business owner, who had nothing but good things to say about the service, prices and ease of use. The other companies I have used in the past have had numerous hidden costs and I could never completely figure out what they were charging me.

My statement with Leap Payments is so easy to read and understand and the service is impeccable. Someone actually answers the phone when you call and my rep. has gone above and beyond to make the transition flawless. Finally, a company that’s more concerned with me as a customer than exploiting my need for their service. I have referred them to all my friends and customers who do business taking credit cards. I am so pleased and have added other features to expand our credit card business. Thank you Leap Payments!!!”

- Darlene Gabbard, owner Native Vines Winery

]]> http://www.leappayments.com/testimonials/native-vines/feed/ 0